Our Promise to You and Your New Puppy

At PetsForSale, we are committed to the lifelong health and happiness of every pet we place. That’s why we offer a comprehensive Health Guarantee with every puppy — giving you confidence, security, and peace of mind.

What’s Covered Under Our Health Guarantee?

Every puppy you purchase from us is:
– Vet-checked prior to delivery
– Current on age-appropriate vaccinations
– Dewormed and treated for common parasites
– Accompanied by a signed Health Certificate from a licensed veterinarian

Our Health Guarantee covers:
– Congenital or hereditary conditions diagnosed within the first 12 months
– Contagious diseases manifesting within the first 10 days after delivery

Your Responsibilities as the Pet Parent

To ensure the validity of the Health Guarantee, buyers are required to:
– Take the puppy to a licensed vet within 48 hours of arrival
– Maintain scheduled vaccinations and deworming
– Provide proper care, nutrition, and a safe environment

Failure to follow these steps may void the guarantee.

Reimbursement or Replacement Policy

If a certified vet diagnoses a covered condition, we offer:
– A replacement puppy of equivalent value (subject to availability), or
– Reimbursement of veterinary treatment up to a specified limit

Detailed terms will be provided in your Puppy Purchase Agreement.

What’s Not Covered

Please note the Health Guarantee does not cover:
– Minor illnesses or infections easily treatable (e.g., colds, diarrhea)
– Injuries caused by accidents or neglect
– Allergies, non-genetic skin conditions, or cosmetic issues (e.g., underbite)
– Conditions caused by improper diet or care

Ongoing Support & Advice

Even after your puppy has arrived home, we’re here to help. Our team can assist with:
– Nutrition and diet planning
– Vaccination schedules
– General puppy care and behavior tips

We’re more than just a pet marketplace — we’re your lifelong partner in pet parenting.

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